Privacy Policy

Effective Date: 09/01/2025

At Tennant Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, schedule a consultation, or communicate with us—including SMS text messaging. By using our website or services, you consent to the practices described here.

Information We Collect

We may collect the following categories of information:

Personal Information: Name, phone number, email address, and mailing address.
Consultation & Device Information: Information you choose to provide during consultation scheduling or when inquiring about Tennant devices.
Technical Data: IP address, browser type, device identifiers, and cookies to improve website functionality.
Communication Preferences: Choices related to receiving updates via email or SMS.

How We Use Your Information

We use your information to:

Schedule consultations and respond to inquiries
Provide customer service, device training, and product education
Improve our website, services, and customer experience
Send important transactional or account-related updates
With your consent, send promotional content, newsletters, and SMS text reminders

SMS Text Messaging Consent

By providing your mobile number and opting in, you consent to receive SMS text messages from Tennant Health.

Types of Messages: Appointment reminders, educational content, promotional offers, and customer service responses
Message Frequency: May vary depending on your interaction
Opt-Out: You can opt out at any time by replying “STOP” and may reply “HELP” for assistance
Carrier Fees: Standard message and data rates may apply
No Third-Party Sales: Your number will not be sold or shared for third-party marketing

Sharing & Disclosure of Information

We do not sell your personal information. We may share it with:

Trusted Service Providers that support website hosting, scheduling, SMS, email, and secure payment processing
Legal Authorities when required by law or to protect rights and safety
Business Transfers in the event of a merger, acquisition, or corporate reorganization

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we use commercially reasonable measures to minimize risk.

Data Retention

Your personal information is retained only for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

International Data Transfers

For international visitors, your information may be processed and stored in the United States. We take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws such as the GDPR.

Your Rights

Depending on where you reside, you may have the right to:

Access, correct, or delete your personal information
Restrict or object to certain processing activities
Withdraw consent for email or SMS marketing at any time
File a complaint with a data protection authority if you believe your rights have been violated

To exercise your rights, please contact us at info@tennanthealth.com.

Children’s Privacy

Our website and devices are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If data is collected inadvertently, it will be promptly deleted.

Third-Party Links

Our website may link to external sites. Tennant Health is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Tennant Health
9901 E. Valley Ranch Pkwy #2000
Irving, TX 75063
(972) 525-7412
info@tennanthealth.com